Privacy Policy

1. Information We Collect

To fulfill your print-on-demand orders and provide a seamless shopping experience, we collect specific information about you:

Personal Information You Provide Directly

  • Contact Information: Name, billing address, shipping address, email address, and phone number.

  • Order & Transaction Information: Items ordered, order history, transaction amount, and design preferences/custom text submitted for print-on-demand products.

  • Payment Information: Payment card details, PayPal account information, or other third-party payment tokens. (Note: Payment data is processed directly and securely by encrypted payment processors such as Stripe or PayPal; we do not store full credit card numbers on our servers).

  • Customer Support Records: Communication history, order inquiries, and photographic evidence submitted for return/replacement requests.

Information Collected Automatically

  • Device & Usage Details: IP address, browser type, operating system, device identifiers, time zone, referring/exit pages, and browsing behavior on our store.

  • Cookies and Tracking Technologies: Small data files stored on your device that help improve site functionality, remember your shopping cart, and analyze store performance.

2. How We Use Your Information

We use your personal data to deliver, maintain, and enhance our services, including:

  • Order Fulfillment: Processing your transactions, sending order confirmations, printing custom products, handling packaging, and coordinating shipping and carrier deliveries.

  • Customer Service: Assisting with tracking inquiries, sizing guidance, order modifications, address corrections, and damaged/misprinted item claims.

  • Fraud Prevention & Security: Screening orders for risk, unauthorized transactions, chargebacks, and malicious abuse.

  • Website Optimization: Evaluating site navigation, diagnosing server issues, and measuring the performance of product listings.

  • Marketing Communications: Sending promotional newsletters and store updates (only if you have opted in; you may unsubscribe at any time).

3. Sharing Your Information with Third Parties

We do not sell, rent, or trade your personal information. We share personal information only with trusted third-party service providers who assist us in operating our business:

  • Print-on-Demand Production Partners: We share customer shipping addresses, recipient names, and chosen designs with manufacturing and fulfillment centers to produce and package your orders.

  • Shipping Carriers: Delivery companies (e.g., USPS, UPS, FedEx, DHL) to deliver packages to your specified address.

  • Payment Processors: Secure gateways (e.g., Stripe, PayPal) to authorize and complete transactions.

  • Platform & Analytics Providers: Hosting infrastructure, website security partners, and web analytics tools (such as Google Analytics) to ensure site reliability.

  • Legal Compliance: Authorities or third parties when legally compelled by subpoenas, court orders, or applicable regulatory mandates.

4. Cookies and Tracking Technologies

Khanh Style Shop uses cookies to:

  • Keep items in your shopping cart while you browse.

  • Remember user preferences (such as currency or location).

  • Understand how visitors navigate and interact with our store.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect shopping cart functionality and checkout performance.

5. Data Retention

We retain your personal information, including order details, only for as long as necessary to fulfill the purposes outlined in this policy, complete order fulfillment, resolve disputes, maintain accounting records, and comply with statutory legal requirements.

6. Your Rights

Depending on where you reside (including under the California Consumer Privacy Act – CCPA, or the General Data Protection Regulation – GDPR), you may have the following rights:

  • Right to Access: Request a copy of the personal information we hold about you.

  • Right to Rectification: Request correction of inaccurate or incomplete personal details.

  • Right to Deletion: Request the deletion of your personal data, subject to specific legal exceptions (e.g., tax, order fulfillment, and anti-fraud recordkeeping).

  • Right to Opt-Out: Opt out of marketing emails by clicking the “Unsubscribe” link in any promotional message.

To exercise any of these rights, please contact us at [email protected].

7. Security of Your Information

We implement industry-standard technical and organizational security measures, including 256-bit SSL (Secure Sockets Layer) encryption, to protect personal data during transit and storage. While we take commercially reasonable precautions, no data transmission over the internet can be guaranteed 100% secure.

8. Children’s Privacy

Our store and services are not directed to individuals under the age of 13 (or under 16 where applicable by regional law). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately to have it removed.

9. Changes to This Privacy Policy

We may revise this Privacy Policy periodically to reflect operational, legal, or regulatory updates. Any changes will be posted directly to this page with an updated “Last Updated” date.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us: